Policies
Shipping
We ship worldwide! Most items are made-to-order and carefully crafted to ensure the best quality and can take up to 2-4 weeks to fulfil. However you can expect to receive your order by these time frames once your order ships, depending on your location.
UK orders: 3–7 business days
International orders: 2–4 weeks
Please note: Delays may occur during busy periods. You’ll receive a tracking number once your order ships.
Returns & Exchanges
Because our products are magical, made-to-order, and intimate, we cannot accept returns or exchanges. If your item arrives damaged or defective, please contact us within 7 days with photos at our email lumismagicshop@gmail.com.
Privacy
Your privacy is important to us. Any details you provide during checkout will be used solely to fulfill your orders and send updates about your purchase.
Terms of Service
By purchasing from Lumi’s Magic Shop, you agree that all our products are for personal use only. Results vary from person to person. These product are not meant to replace professional medical, psychological, legal, or financial advice.